條款與細則 
Terms and Conditions

- 訂單經確認後，不設取消﹑換貨﹑改期或退款。

- 顧客需於提取訂單時檢查貨品，如有任何損毀、瑕疵或錯誤等情況發生，請即時提出更換。如取貨後發現食品品質有問題，請連同上述訂單資料及客人聯絡方式，聯絡我們的社交平台客服或電郵至[email protected]

*客戶服務部辦公時間：
星期一至五 9:00-18:00
星期六、日及公眾假期休息

- 顧客須於預約日期到訂單所選的 Sarasei 門市，並於取貨時請向店員出示訂單確認電郵進行取貨。如閣下未能於指定日期內提取貨品，將當作自動放棄論，恕不退換，亦不作退款。

- 網站圖片僅供參考。

- 如有任何爭議，Shittori (Hong Kong) Limited保留最終決定權。


- Once an order is placed, there will be no cancellation, amendments, reschedule nor any refund.

- Please check the order when you pick up, if there is any damage, defect, or error with the items, please ask for a replacement immediately. If any food quality issues are found after pickup, please provide the order details and contact our social media customer service or email us at [email protected]

* Customer Service Business Hours
Monday - Friday 9:00-18:00
Closed on Saturday, Sunday and Public Holidays

- Please note that if the customers fail to collect the order at the nominated time, we reserve the right to void orders. There will be no refund for such orders.

- All pictures are for reference only.

- In case of any disputes, Shittori (Hong Kong) Limited reserves the right of final decision.